Our privacy policy

Information

This privacy statement applies to the collection, processing, and use of data.

The Alpha Consulting 1996 Ltd. (Headquarters: 1061 Budapest, Paulay Ede Street 52. Company registration number: 01-09-466255) considers the protection of your personal data very important, and to process your data responsibly and in accordance with the applicable legislation.

This privacy statement describes the general data protection practices of Alpha Consulting 1996 Ltd., which apply to the personal data we collect and use in connection with our customers, as well as other individuals belonging to our clients, business partners, and companies currently or potentially doing business with us in the future.

We reserve the right to modify and change this information sheet in the future without prior notice, but we undertake to make it public and publish it.

The purpose and method of collecting and using personal data

We may collect data about you as an individual for different purposes:

• Access to and use of our websites and other online services
When accessing our websites or using online services, we may record information necessary for providing access, operating the website, and complying with security and legal requirements related to it, such as passwords, IP addresses, and browser settings.

• Processing requests for information, orders, and support requests
When you contact us regarding a request for information, placing an order for a service, or a support request (online or offline), we record the data necessary to fulfill the request, to access the service, or to provide support, as well as to communicate with you. For example, we record your name and contact details, at your request, and the details related to the fulfillment of your order and invoicing according to the agreement made with us. We retain this data for administrative purposes, to protect our rights, and to communicate with you.

• The use of cloud-based services of the Opteamus product of Alpha Consulting 1996 Ltd.
During the use of the cloud-based services called Opteamus of Alpha Consulting 1996 Ltd., we record information related to its use in order to operate the product’s services and provide support. We may log your IP address (as well as data derivable from the IP address, such as geographic location), the time and duration of access, and the content viewed. Access to this information is strictly limited and confidential. Our application guarantees the security of the data.

• Reaching the employees of current and potential clients and partners
Our current and potential clients and partners provide us with business contact information during our cooperation with them (for example, the names, business contact details, positions, and addresses of their employees, agents, contractors, consultants, and authorized users) for the purposes of contract management, performance, service provision support, billing, and service or relationship management.

Marketing

Most of the information collected about you comes from direct interactions with you. You may choose to request information about our services by email, phone, or mail, or subscribe to our newsletters. We do not sell your personal data, nor do we make it available to third parties.
You can cancel personalized communication at any time by sending an email to the following address: iroda@alpha-consulting.hu
Where we indicate that we use your personal data in connection with requests, orders, transactions, or agreements (or to prepare these) or to provide services requested by you, we do so because it is necessary to fulfill an agreement we have with you.

The security and accuracy of the data

Our goal is to protect your personally identifiable information and maintain its accuracy. Alpha Consulting 1996 Ltd. uses appropriate physical, administrative, and technical safeguards to protect your personal data from unauthorized access, use, and disclosure.

The data retention period

We do not retain personal data for longer than the time necessary for the purposes of data processing, including compliance with the security of our data processing, regulatory requirements (e.g., audit, accounting, and legally mandated retention periods), handling disputes, and for establishing, enforcing, or defending legal claims. Since circumstances may vary depending on the environment and services, the Online Privacy Statement or the individual notices may provide more detailed information regarding the applicable retention periods.

How can you contact us

If you have any questions regarding this privacy statement, please contact us iroda@alpha-consulting.hu via e-mail or by postal mail to Alpha Consulting 1996 Ltd. at the address: 52 Paulay Ede Street, 1061 Budapest. Your message will be forwarded to the relevant member of Alpha Consulting 1996 Ltd.

Your options and rights

You have the right to know what personal data we store about you, and therefore you may request to view, update, or correct your personal data. You can make your request at the email address iroda@alpha-consulting.hu. An inquiry sent by email will only be considered authentic if it is sent from the user's registered email address.

The data subject may request information at any time regarding the processing of their personal data, the current occurrence of data processing, their rights, and guarantees, in particular about the data controller, data processor, the legal basis of data processing, its purpose, duration, location of data storage, and data security measures.

Change of data in case of detection of incorrect data entry, the person concerned may request it to be handled
the correction or amendment of their data.

In the case of data stored on a computer device, the data subject is entitled to receive the personal data provided by them to us in a widely used, machine-readable format, provided that the data processing is based on voluntary consent.

In the case of data processing based on voluntary data provision, the data subject may request the deletion or restriction of their processed data.

We will respond to your request within 15 days.

If you believe that your personal data has not been processed in accordance with the applicable data protection laws, you can file a complaint at the following places:
Directly at our company iroda@alpha-consulting.hu at the e-mail address.
At the National Authority for Data Protection and Freedom of Information:
Headquarters: 1125 Budapest, Szilágyi Erzsébet fasor 22/c
Mailing address: 1534 Budapest, P.O. Box: 834
Phone: +36 (1) 391-1400
Fax: +36 (1) 391-1410
E-mail: ugyfelszolgalat@naih.hu