B2B CRM - Shipping
The forwarding company CRM connects the offers, clients, transport tasks, and problems reported at the terminal.
Offer upon offer
In shipping, old and new clients constantly bombard forwarding companies with requests for quotes. Opteamus CRM our system It can help not only in the registration and tracking of issued offers, but also in generating the offers themselves. Offers for air, road, rail, and sea transport are prepared with a unified appearance but contain individual characteristics, created with templates, and are sent to clients via email. The language of the offers automatically adjusts to the national language preferred by the client.
Life at the terminal
The classic CRM systems typically only help in tracking offers, even though the work in many places only begins after this! Numerous technical devices must operate precisely at the terminals, and problems related to shipments must also be handled. Our Opteamus system comes with a customizable HELPDESK module that helps in recording and quickly resolving emerging problems. Reports trigger immediate email notifications to the appropriate technicians and administrators. The resolution of errors can be monitored and documented.
Customized
The parameters, content, and appearance of the offers are all customizable, as is the operation of the helpdesk module. The Opteamus CRM and the biggest advantage of the HELPDESK system is flexibility. We adapt to your work schedule and not the other way around.
Related topics: a Hungarian CRM its domestic background CRM knowledge base possibilities and the The concept of CRM.
Did you like all this?
Share this page!
"Gergely Hoppán I am from Budapest Alpha Consulting 1996 founder. I am the originator of the Opteamus CRM system, and to this day its lead designer. I have been dealing with enterprise databases for over 30 years. I have led countless implementations in various industries, for the most diverse companies, and I am proud of them.Gergely Hoppán - Alpha Consulting
